Noses, Degrees, Percents

One percent; one nose; one degree

You may be wondering what each of these things has in common.

The answer is really very simple: It is all about the effort.  What if you were training for a race? Could you go one extra minute? One tenth of a mile faster or further? Most runners would say that they could.  And what if the runner did that over time? That extra effort will most certainly result in better results at the finish line, right?

by a nose
Turallure, left, is passed Court Vision at the finish line at the 2011 Breeders’ Cup at Churchill Downs in Louisville, Ky. (AP Photo/Morry Gash, and from recruitingblogs.com)

Jockeys know how it feels to win a horse race by a nose – or how it feels to lose by the same amount.  And so do those who bet on one of those horses, too.  One percent more effort in the training and in the moment of the race, may be all the difference in whether the horse wins first or second. Big payoff for the owner and jockey, or not so much of a payoff, can be reduced to a nose.

A third example is temperature. What makes water boil? Your high school science teacher told you that it is heat applied to water. But it is also one degree.  211 degrees, you have very hot water. 212 degrees and it’s boiling. Boiling water creates steam, which powers engines, makes electricity, creates motion, and, well, you get the idea.  There is a great video that explains the importance of that one degree. It is only 212 seconds (cute, huh) and worth your time: http://www.givemore.com/212-video/

So what if you applied that one extra degree or percent of effort this week, and next, and next?  One second, one percent, one degree is so insignificant – unremarkable, unnoticeable, really.  But in a year’s time, think what a difference it could make!  I know you can pay 1% more attention to your work this week.

And you know it, too.

So here is my challenge: Every day when you get to work, ask yourself, “What I could do better today than I did yesterday?” And then do it. (Ask it in your home life, too, by the way. It will work there, too.) I promise you will notice a difference. Maybe not today, maybe not tomorrow, but over time, certainly. And when you do, I hope you will share your 1% stories with me.

I leave you with this Quote from writer and photographer James Clear:  “Most of the significant things in life aren’t stand-alone events, but rather the sum of all the moments when we chose to do things 1 percent better or 1 percent worse.”

Decisions 101

Even though I have been in management for most of my professional career, I rarely write about such topics. Perhaps it is too close to home, or simply too much like work for me to enjoy writing about it on my blog. Today is different. I have been thinking of things that help organizations make better decisions and want to share them.

1. When you bring problems to you’re supervisor/manager/director be sure that you have also thought about potential solutions. Bursting in to the boss’s office with an urgent “the sky is falling” message is much better received if you have considered the problem from different angles and have some solutions or responses ready to suggest.

2. Do not hesitate to give your opinion about issues that arise in your work. Nothing riles me more than when I am trying to have a discussion with an employee and I get the silent, blank stare. What I want is opinions, ideas, information, even arguments. Ken Blanchard is famous for saying, and I am known for repeating, “All of us are smarter than some of us.” We almost always make better decisions when we make them together and employees often have the most important perspectives.

3. When faced with a crisis, problem, or tough decision, put on you asbestos britches and just get to work. No whining, no blaming, no procrastinating. Just do it. And never, ever try to hide it, whatever the ‘it’ is for you. If I know what I am dealing with I am much more inclined to be forgiving than when I have been blindsided because someone was afraid to speak up.

4. Nothing can be declared finished until the paperwork is done. The documentation, reports, publicity, thank you letters, financial accounting, etc. cannot be ignored. If you do, it always comes to haunt you – and it is always worse the second time around.

That’s my list. Call it accountability, call it follow through, call it common sense, or something else, but a person who heeds this advice will have great success.

What would you add to the list?